Community Response: A local response to safer ageing

Has someone you thought you could trust made you feel, scared, unsafe or worried?

Are you concerned about an older relative?

Do you need help to access support or enforce your rights?

Being harmed, exploited or abused is never ok. This might include physical, financial, psychological, sexual or neglect.

 

We can help

Our Community Hub is a one-stop shop for anyone who is concerned about the abuse of older people, or needs advice about safer ageing. With a strong community presence, our focus is to provide an immediate and localised response to the abuse of older people – building on our own expertise, as well as working with a range of partner agencies in local communities across Scotland.

 

The Hub offers specialist advice and support for older people who have experienced or are at risk of, harm, abuse or exploitation. Our experienced team can provide support in a range of areas, from prevention and early intervention, right through to direct support and recovery from abuse.

 

       

 

What support is available?

Our experienced team can provide support in a range of areas, from prevention and early intervention, right through to direct support and recovery from abuse. This support includes:

• Reducing loneliness and isolation

• Improving home security

• Staying safe from scams

• Accessing local services, such as food delivery, transport, and befriending

• Providing casework, to help you make informed choices, access support, or challenge a decision

• Advocating on your behalf

• Calling regularly to provide ongoing support

• Supplying a range of information materials, including our online Knowledge Bank – the UK’s first ever specialist knowledge bank specifically relating to the abuse of older people and safer ageing.

We also aim to stop abuse by raising awareness of the issue of abuse older people, recognizing if someone is being abused, and promoting steps to prevent abuse from happening. We deliver training, talks, and seminars as part of our awareness, and host pop-up clinics and community events throughout Scotland.

 

Contact us

Until the current restrictions ease, all Hub services will be provided over the phone or online. Our experienced Helpline team will transfer you directly to the Hub.

 

Phone: 0808 808 8141

Available 24 hours a day, 7 days a week, 365 days a year

 

Text: 07860 052906

Available 9am to 5pm, Monday to Friday

Find out more here

 

Email: 

helpline@wearehourglass.org

Find out more here

 

Online Chat:

Available 9am to 5pm, Monday to Friday

Find out more here

 

Can you support us?

Hourglass Scotland relies on donations to provide our services. Please make a donation here:

Text SAFER to 70460 to donate £10. Texts cost £10 plus one standard rate message and you’ll be opting in to hear more about our work and fundraising via telephone and SMS.

If you’d like to give £10 but do not wish to receive marketing communications, text SAFERNOINFO to 70460